 |
What do I do if my Hotspots don't work when I publish a chart with PluginX?
Check the following items:
| In OrgPublisher, select Data from the menu bar, then Custom Field Properties from the pull-down list. Verify that the custom field is set to Hotspot or Email in the Type column. | |
| If you used a base URL, check the path typed. Select Edit from the menu bar, then Define from the pull-down list. The Define dialog opens. In the Hotspots tab, verify that the Base Hotspot URL or path name contains the correct information. End Users must have access to this base URL. | |
| If building from data, verify that you have passed in the hotspot or email file names in the correct field. |
Related Topics
How to Add a Hotspot in Enterprise EditionSmart Links
How to Add a Hotspot in Manually Created Chart
Troubleshooting
